Kobold VR200

Dusty is Awesome

Our little robot vacuum cleaner, Dusty, is so cordial, she* says things like:

“Thank you for emptying my dirt bin and cleaning my filter”.

To which I often reply:

“That’s OK, thank you for keeping my floors clean.”

She does and awesome job and I am truly grateful to have her. She’s a Kobold VR200 and having had another one “Pickles”, an LG Roboking, I declare that Dusty is a far superior device.

*Dusty is a she, not because she’s carrying out domestic duties, but because she’s freaking amazing! Pickles, our previous robot vacuum, now lives in the Garage. Pickles is a he, and he was pretty good when we first got him, but started to go a bit crap after a while.

Facebook’s Grandiose Claims

I finally got the Facebook sharing is caring video… but man what a lot of hyperbole…

“Facebook is now a community of 2 billion people, and we’re so glad that you’re part of it. We’ve made you this video to share the good that happens when we all come together.”

Well, highly unlikely, Facebook is a community of 2 billion ACCOUNTS and an account does not a person make.”

I sometimes wonder just how small facebook would be if they ditched all of the bot-created, stalker-created and non-duplicate accounts.

Winery from on High

Vineyard Shoot

A tiny part off the vineyard we went to today. The giant piece of the concrete is a bunker to survive a war… only joking, it’s the new wine cellar they are building. They believe it to be the only one in Australia.

Almost finished, they just need to have the tonnes of soil put back on top of the bunker, then a garden planted, for now, eventually the plan is to build an office on top.

Winery from on high

Winery from on high

Winery from on high

Winery from on high

Got me a DJI Ronin

DJI Roni M

Got me a DJI Ronin… I called him Keating… get it… yeah you do. Unless you’re in the US, maybe you won’t get it then.

This is just a quick snap on my iPhone, I almost abandoned Keating when I couldn’t get him to balance my 5D on it. David’s little Sony balanced relatively easy. And we did a couple of runs with it out the back with Bill and his ball.

My despondence was alleviated through persistence and I finally got the balance happening with my camera, but now it’s too dark out, so I shall have to wait until the morrow to have a play with it. I might even ruin the balance I’ve achieved so I can rebalance it again and get the hang of it, after all, I’ll need to be able to balance it in the field as required, and go from photography to videography throughout a day of work.

Video rig almost complete with this SmallHD monitor. Now just need to get the mounts for it to connect it to the Ronin.

Small HD 501

SaveSave

DJI Phantom 4

DJI Phantom 4 Battery DOA

Boy was I about to make an idiot of myself.

I contacted DJI the day I received my new batteries for my Phantom 4 from them and let them know I had received a DOA (Dead on Arrival). I was requesting info about where I could get support in Australia as I didn’t want to have to send the battery back to Hong Kong.

You may not know, but it’s a pain in the ass to send a lithium battery anywhere, especially when it’s not installed in a device. They are considered a dangerous good and can’t be sent via regular post… though they can magically be delivered by regular post.

The cost to send it back to Hong Kong for service would have been around $90 which would have pretty much negated my whole reason for buying it from there in the first place (cost saving).

On my first contact with DJI they said Nope, we can’t help you, you bought it out of your region so you can’t get support for the battery in Australia, nor directly from DJI, you need to go back to your dealer to get support. They don’t have global support for their products. 

On that advice I wrote them a semi-heated note the next morning saying how bad their service was and how I’d expect more from a global company, and how even had I bought it from DJI directly it would have come to me from Hong Kong because that’s where they are for our region.

And then I didn’t hear anything more. I was annoyed and saddened that I’d have to send this unit back to Hong Kong, at my expense because it had arrived DOA.

This morning I was ready to rail on them because of their lack of response. I was going to go full social media blast angry.

Then I clicked on a link in the original reply saying they couldn’t help, it lead to their support ticket site. I didn’t know my login, and requested a password reset.

Logged in and saw a bunch of replies from Alice, who was my rep at DJI… there was even one five minutes after her initial email saying “nope we’re not going to help” this new reply said… “We’d love to help you, checked it out, the dealer you bought from does have a presence in Australia and our Australian support team will come and collect the unit, test it and send you a replacement.”

I never received the notice via email… her other correspondence, which I also didn’t get, was basically her reiterating that reply and asking when they can come and get the faulty battery.

So while I do have to apologise to DJI for all the bad things I have been thinking bout them for the last few days… I would like to say, something in their system is broken.

Long story short, I bought from http://www.e-infin.com/au/ their prices were almost a third less the cost of a battery directly from DJI and DJI are supporting the replacement… YAY.

Of course some folks have said that DJI take around 6 weeks to get you your replacement item, they insist on testing the returned item first. So I’m still in for a bit of a wait for the battery to come back.

Print Delivery

Delivery

My prints came today from my panoramas of the Split Point Lighthouse. They look nice. I did a cropped version to the print size and also a couple of full versions (one in metallic).

I’m impressed with the quality of the larger print given they were taken with a drone… but then, it is a 12MP camera and this is a few photos stitched to make the pano, so it’s more like a 40 megapixels.